What are the bounce house rules?

There are no shoes, food, drinks, face paint, confetti, gender reveal dust/powder, keys, jewelry, sharp objects, pets, pen/marker/crayon/paint/etc. allowed on the bounce house as this can cause the vinyl to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done. We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers. If any face paint gets on the bouncer the client will be held responsible for replacement costs. Adult supervision is always required.

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Is a deposit required?

Yes, we require a 50% non-refundable deposit in order to book. The deposit is applied towards the total cost of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for any future date within the year.

Upon booking you will receive a contract emailed to you along with a liability waiver to view. These documents must be signed prior to setup.

Float House Party Rentals has the right to refuse service for any reason.

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What is included with my rental?

• Inflatable

• Blower

• Extension Cord

• Rules sign

• Sand bags/ safety stakes

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Does the price include delivery & set up?

Delivery & set up within a 60 mile round trip radius of Irma, Wisconsin is FREE. If your event is located outside the 60 mile round trip there will be an additional $1.50 per mile added to the cost of delivery with a minimum of $25.00. 

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What surfaces do you set up on?

We can set up on grass, turf, asphalt, concrete, pavers, or inside a venue. We cannot under any circumstances set up on rocks, gravel, or dirt. PLEASE NOTE: Access to an outlet is required for all events as we do not offer generators at this time.

Due to our location and weather conditions we will only set up inside a venue during the winter months.

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What time is set up & pick up?

We deliver/set up 30-45 minutes prior to your event. Pickup is at the end of your scheduled event time. Please plan accordingly for an additional allotted amount of time afterwards for inspection/take down. If a different delivery/ pick up time is needed for any reason, please let us know and we will do our best to accommodate.

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What if I need to cancel?

If you need to cancel your event, we will hold your non-refundable deposit and you can reschedule for any future date within the year. When you are ready to reschedule the deposit will be applied to your new event date. We ask as a courtesy that you give us as much notice as possible when canceling and/ or rescheduling. 

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What is your bad weather policy?

Inflatables must be deflated when winds reach 15 mph. No exceptions. If it is raining the day of your event and your event is outdoors, the deposit will be held and you will be able to reschedule for any future date within the year.

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What form of payment do you accept?

We accept payment via credit card, debit card, Apple Pay, Google Pay, and cash. Payment is due in full the day of your event. Note: There will be a 2.9% processing fee assessed for card payments.

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Are your bounce houses clean?

Yes! We wash, sanitize, and dry our inflatables immediately after each use. We are committed to ensure our clients are in a clean, well-maintained, and safe environment.